Anonymous
map-marker Gaines, Michigan

*** website and customer service

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Promptly refinanced with my credit union, and they dragged their feet to process the final payoff so they could collect 20 days worth of interest and be right at the 20-day payoff number...
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User's recommendation: Absolutely not....

Vicky D Tvl

Need a telephone number to speak with someone.

I need to know how much was a car I brought from Drive Financial Services years ago in 2013, 2007 Dodge Caliber. My name is Vicky Coleman Dunn 706-755-****
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Preferred solution: The total price I paid for this Car. I am trying to sell the car. Insurance Company want to know how much was the car.

Anonymous

Release of car title for over 13 years

My daughter purchased a car in 2004 (toyota corolla S) and made every payment. In 2007 she passed and I continued to make every payment but never got the title to car. Her children would like to get the title for their records to show that the car was paid in full so that they can trade it in to get them a car. If they have changed ownership, then the last few payments may have gotten misplaced by the company. Any way all we want is the title
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Raquel T Ojt

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Verified Reviewer

Need assistance on title

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My vehicle was paid off over 7 years and now I want to transfer the title which I never received and the DMV says I can't get a title because a lien is on the vehicle . HOW IS THIS /
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Preferred solution: Deliver title that santander didn' and clear lien

Kenneth B Ftr

Have title need a lien release to junk vehicle

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I have a Chevy van bought and paid for throughDrive Financial of Dallas Tx .I have a title but can’t get rid of it because Drive Says I owe late fees so I have a van in my drive i can’t get rid of because I need a lien release
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Reason of review:
Lien release because vehicle was paid off

Preferred solution: Lien release

1 comment
Raquel T Ojt

I have a 2008 HYUNDAI SONATA that was finance through Drive financial and was paid off over 7years ago . I want to transfer the title but I can't because ypu guys have a lien on the vehicle .

I don't understand WHY ?

when the vehicle is paid OFF. Please respond .

Anonymous

How can I ask for release of lien of my title

I need a release of lien copy pls to get a copy of a title
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Latosha Efz

Not good connection

This is christina jackson ss# 587-21-****. I NEED AN ACCOUNT # The date that we dtarted this loan how many months behind and THE INT. RATE PLEASE
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Reason of review:
Poor customer service
Anonymous
map-marker Wooster, Ohio

Drive Financial Car Loan Review

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I was in a horrible accident in May of 2011 that totaled my vehicle. My insurance company paid almost the loan amount I paid extra a month on my loan for the GAP insurance that would cover the cost that my insurance company didn't pay. So yes DRIVE Financial I would like to talk to u about this issue and get it taken care of
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Reason of review:
Problems with payment
Diala Lrl
map-marker Sutton, Massachusetts

Drive Financial - Car Loan Review from Sutton, Massachusetts

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Ever since I got my car loan through Santander it's been awful even when I was paying on time. Then like everyone else we fell on hard times and had to file for bankrumpcy. Since then we have not heard from them and when I call to get a statues of my loan they tell me they can't talk to me because I filed. Little did I know that they have another name called "drive finachal" I questioned that cause my bill pay that is set up is for Santander and they went into my account and changed the name to drive finachal. They never told me they would that and like they said "we're not allowed to talk to you now" really no communicantion at all and when you do they treat you like dirt!
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Reason of review:
Poor customer service
6 comments
Guest

Unfortunately, Your situation is pretty much the standard in most states that I know of. Yes, it sucks, but businesses listed in your bankruptcy filing cannot talk to you until the bankruptcy is settled in court.

There are ways to protect you from losing your car and allowing you pay for it.

I would talk to your attorney if it was me in order to find out what you can do related to the car, payments, contact with the company etc. I wish you well.

Guest
reply icon Replying to comment of Guest-1306847

Even after court and all they still refused to talk to me and frused to send me bills. My dad was the co-signer and they wouldn't even talk to him and he didn't file. I no longer have the car as my husband became a long haul truck driver and we only needed one car.

Guest

East River Drive Financial in 2003 I filed bankruptcy my car got caught up in it let's fast forward to 2016 I got a letter from the IRS on the 19th of December the car that got repossessed and got caught up in bankruptcy in 2003 got the thing from the IRS saying I owe them money because I didn't report a repossession, from Santander Consumer USA ,So so here's a heads up be prepared in about 13 years after bankruptcy if your car was involved in it a letter from IRS.

Guest
reply icon Replying to comment of Guest-1266974

Maybe these are the laws in your state regarding repossession and bankruptcy, but my brother had to file bankruptcy and had his car repossessed, but never owed the IRS because of it. As a matter of fact, I cannot imagine what you owing money to the IRS has to do with the car.

I would talk to an attorney to figure out exactly what this is about to see if there is some kind of error. I wish you all of the luck in the world.

Guest

When i just did a payment through my bank is was to Santander yet it's posting as DRIVE FINANCIAL

Guest
reply icon Replying to comment of Guest-1057843

If you look at your paperwork, Drive financial may be DBA (doing business as Satander), or maybe Satander was bought out by or is a partner of Drive financial and all payments go through a central account under one name instead of the companies/business holdings having all separate accounts in order to simplify the business's bookkeeping.

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Anonymous
map-marker Milan, Tennessee

Car Loan Review

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An employee at the one in Franklin used my debit card at her own discretion.. I was not set up for auto pay... Thanks to the *** poor customer service.. I'm giving my car back.. It isn't worth it folks.. Bad credit??? Just save and buy your own car...
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Reason of review:
Problems with payment
Anonymous
map-marker Fort Myers, Florida

Car Loan Review

I just received a bill for over $10,000 for a car loan from drive financial. I haven't had a car loan and 20 years and it was paid off then I'm terribly confused and I am not paying for this.
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Reason of review:
Problems with payment
Anonymous
map-marker Mays Landing, New Jersey

Drive Financial - Car Loan Review from Mays Landing, New Jersey

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Drive financial/roadloans started out as a great beneficial company until the *** at Santander took over. Nasty, threats, and I paid on time. Their customer service people are pure dirt, complete ***, who deserve to be put out of business. Do not deal with them. RUN AWAY. They are not worth the grief
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Reason of review:
Poor customer service
1 comment
Guest

Yes! I agree with you 100000****0000%!

What is up with all the threatening calls and letters?

They were good until the Salimander ter took over. These people know some of us don't have the best credit, but I refuse to buy the car THEY want me to have, which would be a high mileage piece of *** that needs fixing as soon as you get it home.

Anonymous

Title Release Review

Will not release title.
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Anonymous
map-marker California City, California

RUDE ,UNPROFESSIONAL RIP OFFS

EVEN IF THEY ARE YOUR LAST OPTION DO NOT AGREE TO FINANCE A LOAN WITH THEM. THEY ARE SUBJECT TO GO TO YOUR HOME TO REPOSSESS YOUR VEHICLE EVEN IF YOU ARE NOT LATE ON PAYMENTS AND THEN FORCE YOU TO PAY ALL THE FEES TO GET YOUR VEHICLE BACK ! HOW DO THEY GET AWAY WITH THIS CRIME!!! IF YOU ATTEMPT TO CALL THERE OFFICE TO DISCUSS THERE MISTAKE THEY WILL ARGUE YOU DOWN AND YOU JUST BECOME MORE FRUSTRATED AND THE SAD THING IS BECAUSE YOU NEED THE CAR YOU HAVE TO SUBJECT YOURSELF TO PAYING THEM MORE MONEY THAT YOU SHOULD NOT OWE, ALTHOUGH THEY ARE WRONG. DO NOT DEAL WITH THIS COMPANY IF YOU CAN HELP IT.
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4 comments
Guest

If you can PROVE you are not late on payments (ex. you have your paperwork that shows when payments are due and you have copies of all of your payments) you can go to the police and file trespassing and theft charges against them (on the criminal law side).

Many attorneys will also take these cases on a contingency basis if you have the evidence and can sue in civil court to get some really good settlement deals due to their error and tactics. Also, if you can find an attorney that you can hire for a small amount of money that simply threatens them with legal action if they continue their tactics, and other things to relieve you from the fees etc, they will stop doing it and even credit your account any fees you did pay, towards your loan balance. Bullies generally back down when the little guy fights back with big guns. One other thing I would do is threaten legal action (through an attorney) for a "fair settlemnt with them plus your lawyer fees (letter needs to come from an attorney).

I am not one, and laws vary from place to place, but I know a few people personally who have dealt with these kinds of issues and it worked for them (not with this particular company that I am aware of). Good Luck.

Guest

I had a wonderful experience with them... at least when they were Drive financial.

We made a payment to the wrong office. They called us for our payment. I showed that I had made the payment.

Everything was ok.. they even called the following day just to make anot her apology.

Guest

Just ask for a white person.

Guest
reply icon Replying to comment of Guest-967907

This comment was racist and uncalled for. You may have had a bad experience with one/some people of color at this company, but that does not mean that people of color are bad, nor does talking to a white person mean that they would be better or do a better job, help at all, or not be a worse person.

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Anonymous
map-marker Virginia Beach, Virginia

Trying to get my car title

Hello, my name is Monica Jones, I've been trying to get my title for my car for the past 6 years. When I refinanced my home my car was paid off back in 2005/2006 and I have been attempting to get my title for years. I've contacted the dealership, Drive Financial and have been other venues to obtain it. Please have someone contact me Monica Jones via email @ monicajones976@***.com.----------------------------------------------------- -------------------------------- ------------------------- ------------------ ------------------ ------- ----------- ----------- ------ - - - - - - - - - - - - - - - - - - - - - -
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hettie Uty
map-marker Raeford, North Carolina

They got lien on my car

I found out that you had lein on my car. I had the car pay off as of 4/10, but you all did not release the title. My name is Opal Simmons. My phone number is (910)592-****. I need you all too resolve this problem. My car is a 2002 ford esort that i got at the ford company in clinton. They said that I to got to go thou you to get the title release. I don't no why you all did not release my car. I can get loan or anything , because of this problem.
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3 comments
Guest

I am having the same issue with my title. only been paid off less then a year.

I keep getting pushed off of different people. when they payment

Guest

auto loan are little brief concept loans. What this means is that individuals only get out the little sum of money they ought to get by on. And it means that they have got to pay this revenue back again inside of a well timed way.

 www.bestautolenders.com

Guest
reply icon Replying to comment of Guest-619882

bestautolenders (www.bestautolenders.com),

What you say is true, but A) the auto lenders should not be predatory, B) If payments are made on time, there should NEVER be an issue relating to having the car repossessed and having to pay additional fees to get it back, C) if people are struggling, the auto lender should try to help people keep their car by working with the consumer as long as reasonably possible and assisting with payment arrangements (after all this will create positive reviews and recommendations to gain new customers and create a loyal customer base....after all, the car is more valuable to the lender in the hands of the consumer instead of sitting on a lot or being sold for a loss at auction....and yes I know the borrower is still liable for the difference between loan balance and price gained at auction, but most borrowers who have this problem either file for bankruptcy or just don't pay it and wait until statute time passes and the debt is no longer relevant and then spreads negative words about the company potentially decreasing the customer base, and D) if the car is paid off, the title should be given to the owner within thirty days of the final payment being collected.

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